1.1. Canopy Tools Group Pty Ltd (Canopy) is committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients of Canopy, both in terms of normal commercial confidentiality and the protection of all personal information received in the course of providing the business products and services provided by Canopy.
1.2. Canopy extends the same standards to all of our clients, suppliers and associates. We will comply with the legislative requirements with regard to confidentially and data protection and will ensure all our sub-contractors and third-party suppliers (Sub Data Processors) agree and adopt our non-disclosure agreement and conditions for operating and processing our client data.
2.1. We conduct our own services honestly and honourably and expect our clients (Data Controllers) and Sub Data Processors to do the same. Our advice, strategic assistance and the methods imparted through our services take proper account of ethical considerations.
3. Duty of Care
3.1. Through our actions and advice, we will always try to conform to relevant law and Canopy believes that all businesses and organisations, including our own business, have a duty of care to avoid causing any adverse effect on the rights and freedoms of individuals.
4. Terms and Conditions
4.1. Our contract and/or terms and conditions of engagement will usually be in the form of a detailed proposal, including aims, activities, costs, timescales and deliverables. They are supported by our General Data Protection Regulation (GDPR) statement of intent (see below) in respect of our processing activities as a Data Processor / Sub Data Processor under the GDPR.
4.2. The quality of our products and services and the value of our service to our clients are paramount to us and Canopy will always strive to meet our clients’ contractual requirements. We shall ensure a compliance review is carried out against our own processing activities as a Data Processor / Sub Data Processor when supplying software products service solutions to our clients and ensure that all our Sub Data Processors do the same.
5. Intellectual Property & Moral Rights
5.1. Canopy retains the moral rights in, and ownership of, all intellectual property that we create unless agreed otherwise in advance with our clients. In return we respect the moral and intellectual copyright vested in our clients’ intellectual property. Our suppliers are under strict terms of confidentiality not to disclose, disseminate and/or inform any third party about Canopy’s clients, business or individual (data subjects) personal identifiable information.
6. Quality Assurance
6.1. Canopy maintains the quality of what we do through constant ongoing review with our clients, of all aims, activities, outcomes and the cost-effectiveness of every activity. We encourage regular review meetings and provide regular progress reports on the services we are engaged to deliver.
7. Professional Conduct
7.1. Canopy endeavours to conduct all of our activities with professionalism and integrity. We take great care to be completely objective in the judgement and any recommendations that are proposed, so that issues are never influenced by anything other than the best and proper interests of our clients.